ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-11-15

nice surprise

"They have a great selection and during the week they aren’t crowded. They’re mark down selection always have great deals!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Product selection rating.

Verified
5/5

2019-11-08

Road Gear

"A not busy day in the shop, so I had the store pretty much to myself. I showed the clerk the pants I had found online the night before, and he took me right over to the rack, got me set up with a fitting room. Great! Then, I wanted to get a jacket, so I found one of those, and then I needed some help with finding a good, flexible pair of gloves. Everyone was very helpful and cheery! I'll be back!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-11-03

Attentive staff

"I was greeted by almost every worker and was checked in with often to see if I needed help. Being a brand new rider looking for good gear, I was able to ask a lot of questions and get a lot of good information I never would have known. The staff went above and beyond without being overbearing or intrusive. They helped me order a jacket in my size that wasn't available in the store. On a separate occasion, I bought a helmet and needed to exchange it for a smaller size. The exchange was super easy. Great place. Knowledgeable and no hassle. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
1/5

2019-11-02

Not good

"I was there shopping for helmets and outfits. No one ask for help. All the employees look at everyone like people are trying to steal something. They were worried more about stealing then help customers. Very bad service. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-10-31

Great customer service

"Had to replace my Sena. Helmet service department took great care me. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?

Verified
5/5

2019-10-27

Always friendly service

"You guys had what I needed! Win win"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-10-24

Tire replacement

"Called about tire warranty I had purchased on previous tire, which had a nail in it. Brought in wheel and staff was quick to diagnose warranty replacement. Which was full replacement, no cost to me!! In and out in quoted timeframe. Great staff, great service!!"


Verified
5/5

2019-10-20

Knowledgeable salesperson

"Needed unusual battery and my numbers did not match. Cross reference was found for a perfect fit. "


Verified
5/5

2019-10-18

Sacramento Cycle gear rocks.

"The crew at the SaVKcramento store are awesome.
Provide help without being overbearing.

Great selection. I sent my friends over to pick up a riding suite after my visit.
VK

"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-10-17

Great experience

"Cycle Gear is awesome great customer service! They took my return despite being pretty old purchase but I never wore it as it was too tight since the day of purchase. People recommend leather to fit tight but it was too tight when trying to move around on the bike. So thanks cycle gear now it’s not just gonna sit in my closet"


Verified
5/5

2019-10-14

Very helpful cycle gear!

"Tad took me through all the gear they had willingly and was very happy to do so. I am happy with my experience and would go back any day!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
4/5

2019-10-13

Fast and easy

"I had a short time to pickup a couple things I needed. The item I wanted was out of stock but the staff helped me find a comparable item and get me out the door and back on the road quickly. The specific item unwanted was a new visor for my Shoei X14 helmet. Not the best prices, but worth a little extra money for the convenience of having the item on hand. Solid four out of five! "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-09-22

I’ve been going here for years

" The employees are always very helpful and informed "


Verified
5/5

2019-09-21

Good service

"Nice workers very helpful "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-09-21

Dirtbike gear

"Found a great deal quickly. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.